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GPA makes available tools to receive reports of any actions by its employees and commercial partners that are in violation of any laws, regulations, rules or internal procedures.

To whistleblowers in good faith, we guarantee:

  • Non-retaliation
  • Confidentiality
  • Anonymity

The cooperation of our employees and commercial partners is essential and, more than just a right, it is our duty not to close our eyes to actions that contravene the Company’s values and Code of Ethics.

Whistleblowing reports made through the Ombudsman Channels are analyzed by an independent area and, if deemed valid, are subject to the measures provided by our Code of Ethics and the other rules and procedures of the Group.

GPA CONTACTS   |   0800 55 57 11

MULTIVAREJO CONTACTS   |   0800 55 57 11

GPA MALLS CONTACTS   |   0800 55 57 11

VIA VAREJO CONTACTS   |   0800 774 3000

CNOVA CONTACTS   |   0800 777 4433

ASSAÍ CONTACTS   |   0800 777 3377